Commerzbank has emerged as a “Five Star Cash Manager for Western Europe 2017” in Euromoney’s Cash Management Survey – which takes into account the opinions of more than 30,000 non-financial corporations.
Delving deep into the poll’s results, the article “When quality not quantity counts in cash management” identifies those banks whose people, services and products are the cream of the crop when it comes to commitment to clients, quality and innovation.
Marc Kirchhoff, Commerzbank’s global head, transaction services international, offers his thoughts to the magazine: “Commerzbank’s dedicated relationship managers are key to our success. They are our corporate customers’ first port of call, providing crucial financial advice and information about the cash management products and services most suited to their needs. They also provide the vital link to the on-the-ground expertise and insights into risk customers expect when expanding their business to unfamiliar markets.”
He adds that, for Commerzbank, customer feedback is key: “From our client relationships, we look to gain a long-lasting and close partnership. The discussions we have with them are valuable in helping us to identify current cash management topics and where we need to improve ourselves in the future.”
The article can be read here (with a subscription).